Frequently Asked Questions
Everything you need to know about Bloom Cosmetics products, shipping, and more.
Are Bloom Cosmetics products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and vegan, meaning we never test on animals or use animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return lightly used products for a full refund or exchange within 30 days of the delivery date.
Are your products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the full ingredient list on the product page and performing a patch test before full application.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Afterpay.